If you've made a deposit and the deposit bonus hasn't been added automatically, it could be down to one of the following reasons.
- The coupon code was not redeemed successfully or the promotion is no longer active.
- Your account does not qualify for bonuses. Please check our Terms & Conditions to see if you are from an excluded country.
- You did not deposit the minimum deposit amount.
If you meet the above criteria and are still having issues receiving your deposit bonus, please contact a Slotastic Representative - they will be happy to add your bonus manually for you.