If you've made a deposit and the deposit bonus hasn't been added automatically, it could be down to one of the following reasons.

  1. The coupon code was not redeemed successfully or the promotion is no longer active.

  2. Your account does not qualify for bonuses. Please check our Terms & Conditions to see if you are from an excluded country.

  3. You did not deposit the minimum deposit amount.

If you meet the above criteria and are still having issues receiving your deposit bonus, please contact a Slotastic Representative - they will be happy to add your bonus manually for you.