How can I close my account?

At Slotastic you can close your account anytime you wish! To do this, you'll need to contact a Slotastic Representative via e-mail, chat or telephone. We can permanently close your account, or you can choose one of the following options:

  • Take a break
  • Limit deposits
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If you've changed address or need to update any other personal details (e-mail, phone number etc.) you will need to contact a Slotastic Representative - our team will then update your account accordingly.

If you want to add a new banking option, you can do this yourself in the casino cashier.

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Don't let losing your password get in the way of you having fun, recover your account details in a few quick and easy steps!

The quickest route to recovering your password is in the log in section of the casino.

1. Go to slotastic.com/password.

2. Enter your username and e-mail address in the required fields.

3. You will be sent a security code by e-mail, this will usually arrive within a few minutes.

4. Copy and paste the security code into the required field, then enter your new password.

Security Code Expired?

The security code in the e-mail expires after 24 hours. You can request a new security code.

Didn't Receive the E-mail?

1. Check all e-mail folders (spam, junk, promotions).

2. Add This email address is being protected from spambots. You need JavaScript enabled to view it.  to your Contacts and Favorites. Then request a new security code again.

3. If you still haven't received the password reset e-mail, please contact one of our friendly Slotastic representatives.

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Your username is the key to the Slotastic world of entertainment. 

Follow these simple steps to recover your Slotastic username.

1. Go to slotastic.com/username.

2. Enter your e-mail address in the required field.

3. You will be sent your username by e-mail, this will usually arrive within a few minutes.

Didn't Receive the E-mail?

1. Check all e-mail folders (spam, junk, promotions).

2. Add This email address is being protected from spambots. You need JavaScript enabled to view it.  to your Contacts and Favorites. Then request your username again.

3. If you still haven't received the e-mail, please contact one of our friendly Slotastic representatives.

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