My Account
How can I close my account?
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At Slotastic you can close your account anytime you wish! To do this, you'll need to contact a Slotastic Representative. We can permanently close your account, or you can choose one of the following options:
- Take a break
- Limit deposits
My Account
How can I update my personal details?
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If you've changed address or need to update any other personal details (e-mail, phone number etc.) you will need to contact a Slotastic Representative - our team will then update your account accordingly.
If you want to add a new banking option, you can do this yourself in the casino cashier.
My Account
I've forgotten my password.
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Don't let losing your password get in the way of you having fun, recover your account details in a few quick and easy steps!
The quickest route to recovering your password is in the log in section of the casino.
1) Go to slotastic.com/password.
2) Enter your username and e-mail address in the required fields.
3) You will be sent a security code by e-mail, this will usually arrive within a few minutes.
4) Copy and paste the security code into the required field, then enter your new password.
Security Code Expired?
The security code in the e-mail expires after 24 hours. You can request a new security code.
Didn't Receive the Password Assistance E-mail?
1) Check all e-mail folders (spam, junk, promotions).
2) Add
3) If you still haven't received the password reset e-mail, please contact one of our friendly Slotastic representatives.
My Account
I've forgotten my username.
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Your username is the key to the Slotastic world of entertainment.
Follow these simple steps to recover your Slotastic username.
1) Go to slotastic.com/username.
2) Enter your e-mail address in the required field.
3) You will be sent your username by e-mail, this will usually arrive within a few minutes.
Didn't Receive the Username Assistance E-mail?
1) Check all e-mail folders (spam, junk, promotions).
2) Add
3) If you still haven't received the e-mail, please contact one of our friendly Slotastic representatives.